Privacy Policy

Last updated: May 2026

Information We Collect

When you contact us through our website, we may collect the following information:

  • Your name
  • Email address
  • Phone number (if provided)
  • Details about your service request or inquiry
  • Property address (when scheduling an inspection)

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, and pages visited. This information is used solely for website analytics and improving our services.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and service requests
  • Schedule inspections and provide estimates
  • Communicate with you about your project
  • Coordinate with your insurance company (with your authorization)
  • Improve our website and services

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Your insurance company (with your authorization) for claims processing
  • Independent laboratories for testing services
  • Third-party financing providers (only if you apply for financing)
  • Service providers who assist in operating our website

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications

To exercise any of these rights, please contact us at 610-228-7440 or through our contact form.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy, please contact us:

My Water Damage Hero

Phone: 610-228-7440

Serving Montgomery, Chester, Delaware, Bucks & Berks County, PA